Yellow Cab has formally apologized after a gay couple in Houston reported that a local driver ordered them out of a taxi after they shared a kiss on their way home, reports Houston's KTRK TV.
Travis Player and Andres Orozco say they were kissing but "keeping it PG" in the back of a Yellow Cab on a Sunday trip home from gay Houston nightclub F Bar when the driver became upset.
"The man just turns back to us and tells us that he doesn't give gay people rides," Orozco told KTRK Tuesday. "And he proceeds to tell us we're going to hell for being gay."
The couple said they thought the driver was joking, until he abruptly pulled over and kicked them out of the cab several blocks from their home in the Museum District.
After the story first broke Monday, Yellow Cab issued a statement saying it "immediately investigated this allegation of discrimination, including talking to the independent contractor driver." That driver reportedly told the company that he would have had the same reaction if a man and woman were kissing in the back of his taxi, leading the Yellow Cab to declare that "evidently, the driver was overly sensitive to passengers kissing. Yellow Cab does not have a policy about passengers showing affection in taxicabs. In fact, we encourage kissing in our taxicabs."
On Tuesday, Yellow Cab issued a follow-up statement to KTRK, touting that it has "proudly served all communities ... for over forty years."
"We regret that the actions of one of our independent contract drivers took place, and are intently looking into the matter, which was undoubtedly an isolated incident," continued the new statement. "It is absolutely unacceptable that any passenger ever be denied service because of her or his sexual orientation. Yellow Cab has consistently been a vocal ally of the LGBT community in Houston and does not condone any discrimination whatsoever. No matter who you love, Yellow Cab will be there for you."
The local news network's initial report noted that while the couple have no plans to file a formal legal complaint, they will take their future business elsewhere. And while Houston recently passed a nondiscrimination ordinance that would have offered some legal remedy for the couple in this incident, conservative political and religious leaders effectively placed a bid to repeal the gay and trans-inclusive ordinance on November's ballot, making it unenforceable in the meantime.
Watch KTRK's latest report below, followed by the initial report, which interviewed the couple.